TRAINING SETQAA-0660
	All training interventions are provisionally accredited by SAQA through the Services SETA as and Education and Training Provider SETQAA-0660

	Courses
	Description Duration Target Audience     A PROJECT APPROACH TO MANAGEMENT Five Day Workshop Managers, Supervisors, Project Leaders and Team Members to start using a project methodology to business improvement drives such as cost savings, revenue increases, process improvements, etc.       Module Outcome       INTRODUCTION TO PROJECT MANAGEMENT Project versus Process, Operational versus Capital projects, Project process / procedure, Project life cycle, Project manager (PMBOK), Program manager, Project structure, The client, The customer, Vertical relationships, Project dimension.       PLANNING AND SCHEDULING Projects planning, Activity scheduling, Project control, Work breakdown structure and resource allocation, General terms and definitions, Calculation of Duration Risk (PERT)       INTRODUCTION TO PROJECT CASH FLOW ANALYSIS Opex versus Capex, Types of costs, Debtors and creditors, Company structure, The financial function in the company, Management and financial accounting, Business planning, budgeting and control, Financial statements, Weighted average cost of capital (WACC), Time value of money, Cash flow analysis, Similarities between NPV, PI and IRR, Capital budgeting.       PREPARE AND PRESENT A PROJECT PROPOSAL Project approval, Project mandate, Project objectives, Project mission, Project scope of work, Project risk, Consequences, Environment analysis, Format of a proposal, Using the navigator; Case study and working in groups.       IMPLEMENTATION OF A PROJECT General guidelines, Communication plan, Risk management plan, Quality management plan (QMP), Configuration management (DM)       PROJECT CLOSURE Reasons for project closure, Procedure for project closure, Copy of navigator, Examination.       MANAGING PROJECT MANAGERS 6 Hours Executives and Senior Management, focusing on what to tell and what to ask project leaders reporting to them.       Module Outcome       PROJECT MANAGEMENT RELATED CONCEPTS AND PRINCIPLES Project versus process, Operational versus Capital projects, Project process / procedure, Project life cycle.Project manager (PMBOK), Program manager, Project structure, Project dimension, Project initiation versus implementation.Projects as vehicle for change in organizations, Planning and scheduling, Duration risk management, Business financial literacy, Time value of money, Project cash flow analysis, Ability to sell a concept / change as a project, Project supportive plans and strategies, Project initiation phase, Detailed planning and costing, Execution and implementation.Project termination / handover or closure.       PROJECT APPROACH TO BUSINESS ANALYSIS Five Day Workshop Managers, Specialize in IT, HR and Organizational Development Projects, Project Leaders, emerging Business Analysts       Module Outcome       INTRODUCTION TO METHODOLOGY Project Management Principles Overview, What is Business Analysis?, What needs to be analyzed?, Who performance Business Analysis?, Types of Analysis Methods, System Life Cycle, Conducting a JAD Session.       BUSINESS REQUIREMENTS DOCUMENT Compiling a Requirements Document, Methodology / Approach, Organizational Impact Consideration, Risks, Critical Date and Times, Case Study Exercise.       IMPLEMENTATION AND CLOSURE User Acceptance Testing, Implementation, Resources, Dependencies, Risk factors, Examination.       MS PROJECT – DETAILED PROJECT PLANNING AND PROJECT TRACKING Two Day Workshop Project leaders, Sub-project leaders and selected team members to use tools to improve scheduling and resource management.       Module Outcome       OVERVIEW OF PROJECT Introduction to terminology, Planning and scheduling, Calculating duration risk, Project cash flow.       INTEGRATION OF PROJECT PRINCIPLES Navigating the screen, Work break down, Sequencing, Calendarising, Case study – Planning, Optimise a Plan, Tracking, PERT Analysis, Reporting.       BASIC PERSONAL AND BUSINESS FINANCE One Day Workshop All employees, Supervisors and Managers that want to improve their financial understanding of why certain things exist, and why it will never change in a capitalist society.       Module Outcome       INTRODUCTION TO PERSONAL FINANCE Important concepts and terms, Basic personal income statement, Basic personal balance sheet, Time value of money, Assurance and insurance, Budgeting.       INTRODUCTION TO BUSINESS FINANCE Important concepts and terms, Basic business income statement, Basic business balance sheet, Time value of money, Tax implications, Budgeting.       BUSINESS PLANNING, BUDGETING AND CONTROL Four Day Workshop All supervisors and Non-financial Managers who need to put departmental plans and budgets together.       Module Outcome       INTRODUCTION TO BUSINESS FINANCE AND FINANCIAL RATIOS Important concepts and terms, Company structure, Business cycle, Financial statements. Stock, Establishing financial control, Financial ratios and performance.       BUSINESS PLANNING AND BUDGETING Business plan, Business planning process, Goals, Planning hierarchy, Integrating different plans and time frames, Porter’s competitive strategies, Capital, Profit, cost and investment centres, Budget process, Budgetary control, Compiling a budget, Actual budgeting, Action plans, Variance analysis.       CAPITAL STRUCTURE AND REQUIREMENTS Presenting assignments, Review and improvements, Company balance sheet, The need for capital, Working capital, Capital budgeting and- decisions, Ways to obtain capital, Financial leverage, Composition of capital required, Factors that influence capital need, Growth and capital requirements, WACC and its appropriateness, Investments.       ASSESSOR/ MODERATOR AND VERIFIER Three Day Workshop All Facilitators, Assessors, Skills Development Facilitator, HR Practitioners, Education and Training Specialists, Teachers/Educators and persons responsible for conducting assessments       Module Outcome       SAQA AND NQF SAQA AND NQF Principles of good assessments, Outcomes-based assessments, Industries and fields, NQF and Skills development Act       PREPARE FOR ASSESSMENTS Integrated assessments, Unit Standards and validity of assessments, Formative and Summative assessments, Prepare and Plan Assessments       CONDUCT ASSESSMENTS Pre-assessment meeting, Recognition for prior learning, Special- and particular needs, Fair assessments How to conduct assessments by conducting a variety of techniques, Collecting valid evidence as proof of competence       PROVIDE FEEDBACK ON ASSESSMENTS Constructive feedback, Making a decision on competency       REVIEW ASSESSMENTS Review quality of assessments, Prepare candidate for assessments, Conduct assessments, How to evaluate evidence, Feedback       A PROJECT APPROACH TO INVESTIGATING FRAUD AND CORRUPTION Five Day Workshop All employees, Supervisors and Managers that want to improve their effectiveness in the fight against Fraud and Corruption in Corporate and Public organizations.       Module Outcome       INTRODUCTION TO PROJECT MANAGEMENT Project versus Process, Operational versus Capital projects, Project process / procedure, Project life cycle, Project manager (PMBOK), Program manager, Project structure, The client, The customer, Vertical relationships, Project dimension.       PLANNING AND SCHEDULING Projects planning, Activity scheduling, Project control, Work breakdown structure and resource allocation, General terms and definitions, Calculating Duration Risk (PERT)       INTRODUCTION TO PROJECT CASH FLOW ANALYSIS AND FORENSIC AUDITING Opex versus Capex, Types of costs, Debtors and creditors, Company structure, The financial function in the company, Management and financial accounting, Business planning, budgeting and control, Financial statements, Weighted average cost of capital (WACC), Time value of money, Cash flow analysis, Similarities between NPV, PI and IRR, Capital budgeting, Financial hotspot, Reading Financial Statements, Understanding forensic Auditing       CRIMINAL LAW AND INVESTIGATING FRAUD AND CORRUPTION INTRODUCTION: Investigating Process, Crime scene investigation LEGAL ASPECTS: Corruption Act, Criminal procedure Act, Definitions and elements of corruption and Fraud, The difference and interface between fraud and corruption, Addenda. RECORDING OF INVESTIGATION: Statements, Case files. INVESTIGATION OF CORRUPTION: Methods of investigation, Confidentiality of investigation. INTERVIEW AND INTERROGATION TECHNIQUES: Distinction between interview and interrogation, Non-verbal behaviour important during interviewing and interrogation. UNDERCOVER INVESTIGATIONS AND TRAPS: Legal aspects pertaining traps and undercover operations, Undercover operations as an investigative technique. STRATEGIES FOR PREVENTION OF CORRUPTION: Ethics and moral values, The United Nations international code of conduct into corruption, Guidelines for developing a corruption prevention plan. GENERAL ELEMENTS OF AN OFFENCE: The definition and general elements of crime, Legality, Conduct, Unlawfulness Culpability, Negligence. STATEMENTS: Qualities of a statement, Types of statements, The form of the statement, Requirements of good reporting       PREPARE AND PRESENT A PROJECT PROPOSAL PREPARE AND PRESENT A PROJECT PROPOSAL Project approval, Project mandate, Project objectives, Project mission, Project scope of work, Project risk, Consequences. Environment analysis, Format of a proposal, Using the navigator; Case study and working in groups.       IMPLEMENTATION OF A PROJECT General guidelines, Communication plan, Risk management plan, Quality management plan (QMP), Configuration management (DM)       PROJECT CLOSURE Reasons for project closure, Procedure for project closure, Examination and Assignments       ILM SUPERVISORY & FIRST-LINE LEADERSHIP & MANAGEMENT DEVELOPMENT PROGRAMME 6 or 12 Day Workshop All Supervisors and First-Line Managers who need to develop their management and leadership skills in the key areas of Managing Self, People, Activities, Information and Resources       Module Outcome       COMMUNICATION IN MANAGEMENT Types of communication, Purpose of information, Evaluated income quality of information       DELEGATING EFFECTIVELY A vital skill, Achieving balance, Preparing To Delegate       IMPROVING EFFICIENCY Background to efficiency, Productivity and study, Efficiency in workplace       LEADING YOUR TEAM What teams are, How teams behave, Leading and developing teams       MAKING AND TAKING DECISIONS Decision large and small, Issues, decision and constrains, Finding the right decisions       SOLVING PROBLEMS Problems large and small, Defining problems and causes, Finding a solutions       OTHER MODULES AVAILABLE Managing with authority, Leading change, Controlling costs, Caring for the customer, Understanding quality, Planning And Controlling Work       LOCAL GOVERNMENT MANAGEMENT DEVELOPMENT PROGRAMME As Required Municipal Managers, Counsellors, Officials and Supervisors to start using a project methodology to business improvement drives such as cost savings, revenue increases, process improvements, etc.       Module Outcome       INTRODUCTION TO UNDERSTANDING LOCAL GOVERNMENT Workplace Communication Skills, Negotiate and Manage in the Workplace, Budget Function in a Business Unit, Business Strategies in managing a Small Business or Business Unit, Managing Risk in the business environment, Motivate a Team Apply principles of Situational Leadership, Community needs assessment, Work as member of Marketing Team Develop, Implement and monitor a Quality Policy, Develop Business Plans for Small Business, Contribution toward community development, Implement action plans for business operations, Democracy governance for a diverse society, Conduct a Security Treat Analysis       DEVELOPMENT AND IMPLEMENTATION OF BUSINESS STRATEGIES Strategies to establish relationships, Identify and Implement change, Information flow system for a team, Create business opportunities for innovation and project ideas, Team objective setting and measurements, Financial Analysis, Prepare Financial Reports and Returns, Lead a team of marketers and service providers, Monitor, assess and mange Risk, Develop Marketing Strategy in line with Portfolio Strategy, Establish and run a Small Business Enterprise, Municipal Assets and Liability Management.       BRILLIANT FOCUS ON SALES AND MARKETING Five Day Workshop All levels of sales and marketing practitioners who want to improve their ability in selling and building client relationships.       Module Outcome       PERFORMING SURGERY ON YOUR BUSINESS True measurement, success wheel of fortune. Tactical planning and career survey. Fin. budget & what you are worth per hour.       CENTRE OF INFLUENCE DEVELOPMENT Style diagram - emotion & assertion. Awareness exercises. Winning with negotiations.       THE VOCATION CALLED SELLING Basics and how to control with questions. Turn small Rands into big Rands. Emotions – the triggers of selling.       GETTING THE BUSINESS - PROSPECTING The key and allocating priorities Prospecting methods. How to generate leads.       CONTACT AND CLOSING Contact steps to follow & handling walk-ins. Qualification steps. Anatomy of a close.       FAILURE AND REJECTION Handling failure and rejection. Attitude towards rejection. What failure really means.       OBJECTIONS VERSUS ASSUMPTIONS Introduction and how to overcome objections. Objection solutions. Negativity versus positively.       PLANNING AND ORGANISING Obtaining information. Personal sales planner. Visual aid presentation.       GOAL SETTING Rules for goal setting. Steps to follow and how to reach your goals. Characteristics of a goal and goal chart.       STRESS MANAGEMENT Factors that leads to stress. Symptoms of stress. Coping with stress and de-stressing exercises.       SUCCESS STRATEGY Success principles and techniques. The dynamics of success. Success strategy checklist.